Our Services
Whether you're looking for support with daily living tasks or more specialized care for medical conditions, we have the expertise and resources to help.
Prime Care and Support Services is an independent care agency committed to delivering exceptional domiciliary care directly to clients in the comfort and familiarity of their own homes. Our care is delivered on a one-to-one basis, allowing for a truly personalised and compassionate service.
We believe that every moment we spend with our clients is a privilege—an opportunity to demonstrate our dedication to high-quality care and meaningful support. From helping elderly individuals maintain their independence, to assisting those who are physically frail, housebound, or living with disabilities, we offer dependable care solutions without delay.
What We Offer
Our dedicated team of vetted, trained professionals can assist with:
- Personal Care – bathing, dressing, toileting, grooming, and medication support.
- Meal Preparation – helping prepare nutritious meals, from light snacks to full dinners.
- Domestic Support – light housework such as cleaning, dusting, laundry, and vacuuming.
- Shopping & Errands – assistance with grocery shopping or running essential errands.
- Companionship – emotional support and meaningful social interaction.
- Mobility & Supervision – help moving around safely or simply providing company.
We cater to individuals from all backgrounds, with a strong emphasis on inclusive, culturally sensitive care, especially for members of ethnic minority communities and individuals with mental or physical disabilities.
Our Staff
- All our carers are highly trained, experienced, and CRB/DBS checked.
- We value diversity and practise equal opportunities in our recruitment.
- Our staff come from varied cultural and ethnic backgrounds, allowing us to support clients in ways that are respectful of their heritage, language, and beliefs.
- All staff receive ongoing training and supervision to ensure care standards remain high and in line with CQC regulations.
Who We Work With
We provide care services to both the private and public sectors. Each client receives a full assessment before support begins, which may involve:
- A Registered Manager or Care Coordinator
- A social worker
- Involvement from the client’s family or advocate (where appropriate)
This collaborative approach ensures a person-centred, needs-based plan that promotes safety, dignity, and independence.
Our Registration
Prime Care and Support Services operates as a fully regulated provider. We are registered with the Care Quality Commission (CQC) and meet all regulatory standards. (Original registration is under Prime Care & support Services , Company Reg. 13842930 No.)
Tailored for Every Living Arrangement
Our domiciliary care is suitable for virtually any home setup:
- Individuals living alone
- Couples needing dual care
- Households requiring intermittent support
- Families needing respite or backup care
We provide the human interaction, companionship, and daily assistance necessary to help our clients live with dignity and comfort, all from the safety and familiarity of their own homes.